Beyond its dominant status as the best global e-government globally for seven consecutive years, Seoul is now leaping forward as a leading smart city in the world based on big data and new technologies of the Fourth Industrial Revolution. Seoul has never let go of its number one position in the performance of municipal e-government. Seoul is a state-of-the-art city that boasts the world’s best information and communication network where people can enjoy free high-speed Wi-Fi even in moving buses and subway trains. It also has the highest retention rate of smartphone users on the globe.
Based on these strengths, Seoul is now writing a new chapter in smart cities’ history in various areas closely linked with the lives of its citizens, such as in transportation, economy, and the environment. Among them, the area in great demand and with the biggest ripple effects on the citizens is transportation. Seoul has significantly enhanced the convenience of public transportation through “Seoul’s Intelligent Traffic System” (ITS), Smart Transportation Card, and Bus Information System (BIS).