Refers to the increasing availability of mobility solutions that are consumed as a service. Usually, this entails choosing from a wide range of mobility options (e.g., about the mode of transport or vehicle size). As a result, MaaS is expected to generate benefits in terms of efficiency (e.g., fewer privately owned motor vehicles with low intensity of use), convenience (e.g., the central provider takes care of vehicle maintenance and functioning), and also sustainability (e.g., more considered mobility decisions due to availability of alternative options and greater cost transparency). The fast-growing trend towards service-based mobility is most pronounced in urban centers.
August 1, 2021 SMART CITY GLOSSARY